
On this page you’ll find answers to the questions most commonly asked about LoanCloser.
If you do not find the answer you are seeking, or would like more information about
any
aspect of LoanCloser, please Contact us 

LoanCloser is a patented software system designed for “Automatically Processing
Mortgage Transactions”
It streamlines mortgage transactions by allowing financial institutions to maintain
contact and control
throughout the mortgage process.

Yes. LoanCloser complies with all state requirements and draws on a database of
more than:
> 500 Brokers
> 4000 Solicitors
> 12 Custodians
> 60 Mortgagees
> 14 Registration Agency Firms

Yes. LoanCloser began development in 1997 when a group of lawyers combined with
Australia’s largest
private lending institution and external programmers. During the last nine years
LoanCloser has had three
distinct phases of operation and more than 200 releases.

There is not another solution like LoanCloser. Traditionally, lenders instruct their
lending department
or solicitor to prepare mortgage documents and take the loan to settlement and registration.
Some refer to this area as the “black hole” as lenders have little control or understanding
of
the actual mortgage process – what happens once the loan is approved.
By electronically mapping the process LoanCloser for the first time allows lenders
to trap data,
automatically calculate fees and produce mortgage documents, map progress, communicate
with
fellow users using electronic file notes, account financially, record settlement,
record stamping
and registration. All in real time using web services.
There is nothing else that can do this.

Yes. Straight Through Processing (STP) is defined as “an initiative by many financial
companies
to streamline transactions by maintaining contact throughout processing”. LoanCloser’s
design
and use of .net web services ensures all parties maintain contact in real time thereby
removing
redundant operations

Yes. LoanCloser smart client, a Microsoft Windows operating system application,
can be downloaded via email

Yes. You must be given a password and login by the designated administrator.

Yes. LoanCloser uses Microsoft’s .Net Web Services.

LoanCloser is designed for lenders, solicitors or lenders lending department,
brokers and settlement and registration agents and other third party service providers.

LoanCloser can deliver a virtually limitless range of reports from the data embedded
in the system, customised to the needs of the user.

LoanCloser documents are automatically created on the hosts secure web site after
the interface file from the lenders existing loan approval system is accepted into
the LoanCloser system. Broker/solicitor/lender/settlement and registration agents
all have logins. The designated administrator of the LoanCloser system determines
the level of permissions and therefore access to the documents.

LoanCloser automatically notifies all parties connected to the system via email
that the documents
are ready to print from the secure web site. The notified party can simply log in
and print mortgage
documents as required.

Parties to the system are notified of all designated important steps taken during
the process.
These include; when documents are returned, when outstanding conditions are satisfied,
when
the lender is ready to settle, when settlement has been booked and when settlement
has occurred.

Once up and running, LoanCloser has proven to be robust and reliable.
Telephone and email helpdesk support is available from 9.00 a.m. to 6:00 p.m. AET
Monday – Friday

Yes. Comprehensive user training is included with every installation.